The Privakey App

Passwordless, Mobile Authentication with the Privakey App

The Privakey Passwordless SSO is accessed by using your mobile phone. It is a simple and secure cryptographic authenticator that uses your biometric (or PIN) to approve authentication challenges.

Get the App.

The Privakey App is an authenticator application made for mobile devices. Available on iOS and Android the Privakey App allows you to access the Privakey SSO and your companies resources without using passwords.

Use your mobile device to search for Privakey in the app store or click the links below.

About the App

The Privakey app allows you to use your mobile device as a sophisticated and highly secure authenticator. Privakey's authentication technology leverages device-generated asymmetric cryptography, device-based biometric sensors and processing, push notifications and secure protocols and procedures.

Tour the App

Most of the time you will access the app in response to a notification. The notification resulted from a log-in attempt that you initiated. However, Privakey also proved other capabilities that allow you to manage your authenticator are making there are a host of capabilities provided that allow you to manager your authenticator.

Clicking on the menu displays the different actions you can take. Each action is explained below.

Pending Requests

This accesses the list of any outstanding authentication or authorization requests you have been sent. It is also the default view you will see when launching the app.

Don't worry if you see No Requests Pending. You'll typically access requests directly from the notification, then act on them leaving nothing pending.

Add Service

If you followed the Getting Started instructions, you have probably already been on this screen. This is where you connected your SSO service to your Privakey App.

Your administrator will send you an email from the system. Look for an email from noreply@privakey.com. The email will have instructions on how to proceed. Basically - click the Create Authenticator Link in the email, open the Privakey App, select Add a New Service and follow the prompts.

View History

The History page provides you with a log of all of your authorizations. You can review your authentication and authorization history here.

Manage Services

The Privakey App can connect to services other than your Company's SSO. This is where you can review the services that have been connected to this App. If need be, you can remove a service from the App.

Manage PIN

PINs are used in the application as an alternative to Biometrics. Entering a PIN is required when you connect your first service. The PIN, just like the biometric, is used to securely store (and access) private keys used to verify the integrity of your authentications.

Your PIN can be a fall-back for when Biometrics fail or it can be the primary means of authentication if you do not want to use a Biometric. PINS are not stored on the Privakey Server and are only used to access the secure storage on your device.

The Privakey PIN does not have to be the same as your device PIN. But, it can be! The Privakey service does not have access to either PIN.

You can change your PIN in the Manage PIN section.

Manage Biometric

Privakey uses device biometrics to securely store (and access) private keys used to verify the integrity of your authentications. On this screen you can enable / disable biometrics. You may, for example, want to disable Biometrics and leverage only your PIN if the biometric sensor on your device is unreliable.

Issues and Support

If you have any questions or issues, please contact support@privakey.com